Support agreement
At itpilot, we can assist you with a support agreement, where we provide our professional team of
IT experts to handle inquiries quickly and efficiently from end-users, subcontractors, and employees.
Elevate your IT support to a higher level with itpilot - it's cheaper than you think.
Create support case
If you can't find answers to your questions in our knowledge database, you can create a support case.
Create a support case, and we'll get back to you as soon as possible. You can create a support case 24/7.
Splashtop remote support
You can also receive remote support via Splashtop by appointment within our opening hours, which are:
Monday to Friday from 08:30 to 16:30.
IT support for both private & business
At itpilot, we have extensive experience in providing expert IT support for both private and business customers. We work on your problem until it is resolved, and we can provide support in writing, by phone, via remote desktop (Splashtop), and physically at your company.
We offer
- Quick and efficient response to all inquiries
- No lost inquiries thanks to our professional ticket system
- Expertise to solve even the most complicated IT problems
- IT support for all levels and user types
We can also offer to create a webmaster support and service agreement for you.
Ticket subscription
When we create a support agreement for you, we create a so-called "ticket subscription" for you, where we, in collaboration with you, agree on what type of IT support you need, as well as how many hours of support you would like.
We can always update your ticket subscription to suit your needs if they change over time.
Contact us to get more information and prices about your ticket subscription.