Odoo Support & Training
Get more value from your Odoo solution – with support and training tailored to your workflows
Are you already using Odoo, but feel that the solution is not being fully utilized in your day-to-day operations?
At itpilot, we help you gain clarity, resolve challenges, and further develop your solution – so Odoo truly supports your workflows and your business.
Odoo Support & Training – help tailored to your solution
Do you need professional Odoo support or training based on your existing setup?
At itpilot, we help companies get more value from their Odoo solution – through hands-on support, ongoing collaboration, and targeted workshops.
We work in a structured and advisory manner, always based on your setup, your users, and your workflows. Our goal is not just to solve individual issues, but to ensure that your solution runs reliably and evolves alongside your needs.
You can get help in two ways, depending on your situation:
- We help you solve tasks and challenges (Odoo support)
- We enable your team to work more effectively in the system (Odoo training)
Odoo support – help when you need it
At itpilot, Odoo support is about more than fixing errors. It is about creating clarity, improving workflows, and ensuring that your solution is used correctly and efficiently in practice.
We assist with both minor adjustments and more complex challenges – always based on your existing setup and the way you work.
In practice, our Odoo support covers a wide range of tasks. Some need help with a specific issue, while others are looking for a closer collaboration around operations and ongoing development.
We typically help with:
- resolving issues and errors
- configuring and adjusting functionality
- optimizing workflows
- advisory support for further development
We work with both Odoo Enterprise and Odoo Community and have experience with solutions involving integrations, customizations, and large user bases.
We often see that companies get the most value from Odoo when support and development are handled together, rather than addressing issues in isolation.
Ongoing Odoo support and collaboration
If you have ongoing needs, we often recommend a collaboration agreement.
As we get to know your solution, we can work more proactively and help you prioritize the right initiatives. This means you don’t just react to issues – you continuously improve your setup.
A collaboration agreement typically includes:
- ongoing optimization and improvements
- advisory support on structure and setup
- clarification of new needs and requirements
- prioritization of development tasks
You will also have a dedicated Odoo consultant who knows your solution and acts as your primary point of contact.
Odoo training and workshops
If you need to strengthen internal competencies, we offer Odoo training based on your own solution. The training is tailored to your level and your workflows, ensuring that participants gain knowledge they can apply directly in their daily work.
We train daily users, super users, and management – depending on your needs and organization.
An Odoo workshop may include:
- walkthrough of relevant apps
- optimizing workflows
- roles and permissions
- best practices in using Odoo
- addressing specific challenges from your daily operations
We take a dialogue-based approach and use your own solution as the starting point, allowing participants to work with real-life scenarios during the sessions.
Odoo workshops focused on efficiency
The purpose of our workshops is not just training – but improvement.
We look at how your workflows can be streamlined and how Odoo can be used more effectively in your daily operations. In many cases, even small adjustments can lead to noticeable improvements.
This reduces manual processes, errors, and inefficient workarounds – while increasing the overall value of your Odoo solution.
Work with an experienced Odoo partner
When you choose itpilot for Odoo support and training, you get a partner with both technical expertise and strong business understanding.
We work hands-on with your solution and help you create clarity, ensure stable operations, and drive continuous improvements.
We are a certified Odoo partner and work professionally with support, further development, and advisory services.
This ensures a structured approach built on a strong professional foundation.
We work daily with both simple and complex Odoo solutions – including setups with integrations, customizations, and many users.
This allows us to quickly understand your setup and identify where improvements can be made.
We take your specific setup as the starting point and advise on how to get the most value from your Odoo solution. This means you receive qualified sparring that creates clarity, supports the right decisions, and contributes to a solution that works in practice.
Our work is covered by ISAE 3000 and ISAE 3402 assurance reports.
This means our processes are documented, and that quality, security, and control are an integral part of how we work.
We ourselves actively use Odoo in our own daily operations. This means that we understand the system in practice and can see the potential and the many advantages it offers – both technically and commercially. We bring this experience with us when we advise you.
Considering changing Odoo partner?
If your current collaboration no longer provides the desired momentum, changing partner may be a natural next step.
We support a structured and professional transition, creating clarity around your current solution and identifying opportunities for improvement.
We often find that even small adjustments can have a significant impact on both usability and efficiency in existing Odoo solutions.
Review of Your Current Odoo Setup
We begin with a thorough review of your existing solution, including apps, customizations, integrations, and workflows.
Identification of Improvement Opportunities
Based on the review, we identify areas where greater efficiency, better structure, or increased value can be created.
Structured Handover and Further Development
We ensure a controlled transition and subsequently provide ongoing Odoo support, advisory services, and further development – creating a stable and long-term collaboration.